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**jcgriff2** · 06-26-2008, 01:59 PM

Hi PontiAddict -

Welcome to the Tech Support Forum - Vista Support!

I suggest that you check these areas for further information if you have not already done so yet:

• The Event Viewer -
START | type eventvwr into the Start Search box | right-click on eventvwr.exe that appears up top | select Run as Administrator | view the various logs starting with the Administrative logs.

• Problem Reports and Solutions:
START | type wercon.exe into the Start Search box | right-click on wercon.exe that appears up top | select Run as Administrator | view "See Problems to Check".

• Reliability and Performance Moniter:
START | type perfmon into the Start Search box | right-click on perfmon that appears up top | select Run as Administrator | view both the Performance Moniter and the Reliability Moniter.

Another area to try is to force a BSOD 0x000000e2 (user induced - keyboard) which will produce a kernel dump (systems settings must be so set for kernel dump vs. minidump), which may help ID a cause. HERE is the Microsoft bulletin with information to do so.

If the kernel dump is produced, I will be glad to take a look at it.

Also, in the interim, please run msinfo32 saving the output as a NFO file. You can attach that to your next post. Instructions:
• MS32info NFO file - START | type msinfo32 into the Start Search box | right-click on msinfo32.exe | select Run as Administrator | respond to User Access Control prompt | System Information will then come up | save the report in System Information File (NFO) format by selecting File, then Save As.

Good Luck to you.

Regards. . .

jcgriff2

.

06-26-2008, 01:59 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Supp Join Date: Sep 2007 Location: The Great State of New Jersey - away from the gross corruption of the Riverside County, CA, SO office. SHAMEFUL ! Posts: 10,139 OS: Windows 7, Vista Ultimate My System	Re: Slowdowns/Jumpy Mouse Movement Hi PontiAddict - Welcome to the Tech Support Forum - Vista Support! I suggest that you check these areas for further information if you have not already done so yet: • The Event Viewer - START \| type eventvwr into the Start Search box \| right-click on eventvwr.exe that appears up top \| select Run as Administrator \| view the various logs starting with the Administrative logs. • Problem Reports and Solutions: START \| type wercon.exe into the Start Search box \| right-click on wercon.exe that appears up top \| select Run as Administrator \| view "See Problems to Check". • Reliability and Performance Moniter: START \| type perfmon into the Start Search box \| right-click on perfmon that appears up top \| select Run as Administrator \| view both the Performance Moniter and the Reliability Moniter. Another area to try is to force a BSOD 0x000000e2 (user induced - keyboard) which will produce a kernel dump (systems settings must be so set for kernel dump vs. minidump), which may help ID a cause. HERE is the Microsoft bulletin with information to do so. If the kernel dump is produced, I will be glad to take a look at it. Also, in the interim, please run msinfo32 saving the output as a NFO file. You can attach that to your next post. Instructions: • MS32info NFO file - START \| type msinfo32 into the Start Search box \| right-click on msinfo32.exe \| select Run as Administrator \| respond to User Access Control prompt \| System Information will then come up \| save the report in *System Information File (NFO)* format by selecting File, then Save As. Good Luck to you. Regards. . . jcgriff2 . __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread Glad to be home in the Great State of New Jersey ! !