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**Angelfire777** · 06-25-2008, 08:48 PM

Hi,

Download ComboFix from Here:

* IMPORTANT !!! Place combofix.exe on your Desktop

We will first use ComboFix to install the Microsoft Windows Recovery Console.

The Windows Recovery Console will allow you to boot up into a special recovery mode if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Next, download the Microsoft file from this link:

http://www.microsoft.com/downloads/d...displaylang=en

Download the file & save it as it's originally named, next to ComboFix.exe.

Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.

ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper.

As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return.

Once the Recovery Console is installed using ComboFix, you should see a message that says:

The Recovery Console was successfully installed.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.
__________

You're using an older version of Hijackthis. Please uninstall the older version via control panel > add/remove programs

Please click Here to download HijackThis to your desktop.

Click the Download button. When the Trend Micro HJT install box appears, double click on the HJTInstall.exe. Click on Install.

It will be installed by default here: C:\Program Files\Trend Micro\HijackThis

A shortcut to the application will also be placed on your Desktop.

The program will open automatically after installation.

You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder. The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder.

Click on "Do a system scan and save logfile" When the log pops up in Notepad, copy and paste that file back here.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

06-25-2008, 08:48 PM	#2 (permalink)
Angelfire777 Moderator/Analyst, Security Team ; Rangemaster, TSF Academy Join Date: Oct 2006 Posts: 4,581 OS: Vista	Re: endless pop ups, frozen computer, HELP Hi, Download ComboFix from Here: * IMPORTANT !!! Place combofix.exe on your Desktop We will first use ComboFix to install the Microsoft Windows Recovery Console. The Windows Recovery Console will allow you to boot up into a special recovery mode if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. Next, download the Microsoft file from this link: http://www.microsoft.com/downloads/d...displaylang=en Download the file & save it as it's originally named, next to ComboFix.exe. Now close all open windows and programs, then drag the setup package onto ComboFix.exe and drop it. Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console. ComboFix will now automatically install the Windows Recovery Console onto your computer, which will show up as a new option when booting up your computer. Do not select the Windows Recovery Console option when you start your computer unless requested to by a helper. As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return. Once the Recovery Console is installed using ComboFix, you should see a message that says: The Recovery Console was successfully installed. Please continue as follows: Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Click Yes to allow ComboFix to continue scanning for malware. When the tool is finished, it will produce a report for you. __________ You're using an older version of Hijackthis. Please uninstall the older version via control panel > add/remove programs Please click Here to download HijackThis to your desktop. Click the Download button. When the Trend Micro HJT install box appears, double click on the HJTInstall.exe. Click on Install. It will be installed by default here: C:\Program Files\Trend Micro\HijackThis A shortcut to the application will also be placed on your Desktop. The program will open automatically after installation. You can double-click the icon that was placed on the Desktop to run subsequent HijackThis scans or you can use the icon inside the folder. The folder HijackThis is where you will find the HJT logs that you save. When you use the application to remove anything, you will also find the backup copies made by HJT inside this folder. Click on "Do a system scan and save logfile" When the log pops up in Notepad, copy and paste that file back here. Post the log from ComboFix when you've accomplished that, along with a new HijackThis log. __________________ UNITE and ASAP since 2006 If we have helped you, please consider donating. The past won't be able to hurt you unless you keep on looking back at it.