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Old 06-21-2008, 09:56 PM   #5 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 27,017
OS: WinXP and Vista


Re: Check Up - machine 2

Hello define,

Ridiculous? Not from our end. Take a look at how many people post logs requesting assistance from all over the world wide web, and only a handful of us volunteering in our spare time, to clean a system for free. We do the best we can.


We do try to work from the oldest to newest threads posted, and when we do so, we are scanning the pages looking for threads with -0- or -1- reply. When we see more than that, it appears the thread is already being handled by someone.

As far as infection on this system, Panda disinfected what little was onboard. Use CCleaner to clean those cookies. Cookies are just a part of 'everyday life on the internet'.

Avast may be picking up on the infection sitting in your System Restore cache. To clear that, we'll flush the previous restore points and create a fresh, clean one.

Create a new System Restore point
Click Start >> Run - type SYSDM.CPL & press Enter
* Select the System Restore Tab
* Tick on the checkbox - "Turn off System Restore on all drives"
Click Apply
* Then untick the same checkbox & click OK
This will flush out previous restore points (which contain the infections) and create a new restore point.

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If you still feel there may be more onboard, let's use a different online scanner and see if it finds anything else lurking about.

It can take some time, so please be patient and allow it to run it's full course:

Using Internet Explorer, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.



  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
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