06-21-2008, 03:40 PM
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#9 (permalink)
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Registered User
Join Date: Jun 2008
Posts: 5
OS: 2000
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Re: Lexmark X5490 installation problem
Quote:
Originally Posted by daverdon
I can use the fax independantly from my pc.
BUT....... cannot install the software or drivers to print/scan/fax from my pc!
Someone out there must be able to help, lexmark are useless! if you go to the 24 hour customer support page for this model unit the web page just sends you round in a loop with no customer support at all! how useless!
I have emailed lexmark and had no reply.
DONT BUY LEXMARK!!! they are useless with absolutely no customer support (Or just very very bad)
I wonder if anyone else is having these problems?
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Hi DaverDon,
I can understand your frustration and would like some more input from your end as how many ways did you try installing the printer(CD or web). Also kindly let us what is the version of Windows you are using, it might also be an issue due to minimum system requirements not met. If possible do call the Lexmark Technical help desk so that you might be walked thru the installation and get the printer up and running on your computer
Lexmark supports Windows 2000, Windows XP & Windows Vista
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