Hello
A short while ago I had a problem with a supplier for my son's PC so to apologise they sent me a lovely new All-In-One Lexmark X5490 printer. As I already had another printer, I did not install it straight away, but when the ink on my ageing beast finished I decided to unpack the shiny red box and use my new toy.
Simple enough, plug in, insert USB, install disc.... no unfortunately not! The installation disc got stuck at the bit where it states... "installation will automatically commence once USB cable connected" - or something like that anyway. Dodgy USB cable I thought, so rushed out to get another one - no, that didn't work either.
That's ok, because even with my limited PC knowledge I should be able to find a driver somewhere on the net and install it via Windows.... WRONG - Lexmark do not offer downloads and I am unable to find a driver for this particular machine anywhere!!!
My PC is c. 2002 runs Windows XP Home and has a 1.1 USB interface. I have tried with and without my Virus Checker on, firewall on/off etc. etc.
I am not v. PC literate, but would really appreciate is somewhere out there could explain why I can not install this printer.
Thank you. Mikey's Mum
