Hi and welcome to TSF.
Please start here and follow the instructions.
http://www.techsupportforum.com/secu...sting-log.html
If you cannot complete any of the Steps,
simply move on to the next one - remember to let the Analyst know about this when you post your logs.
Do not post your logs back in this thread - follow the guidance in the above link! I've removed your log from this forum.
Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply.