Tech Support Forum - View Single Post

HyperMatt · 06-19-2008, 08:03 PM

I removed MSN Messenger live along with limewire yesterday after reading up on some of the solved cases in these forums. I also downloaded the free AntiVirus Avira the other day, and I scanned my entire computer and I found 24 Trojans/Unwanted files and 1 worm. I deleted all the files that could have harmed my computer.

Just now I followed your steps, my Start menu has dissapeared now and I can no longer see my desktop. Is this supposed to happen?

Since I deleted some files on my computer, would my original "HijackThis" scan be unaccurate? Perhaps should I give you an updated "HijackThis" scan? (but it will only be the main.txt)

I am unsure of what to do now. I just want to confirm that what I'm about to do will be the right thing because I don't want to do any more damage to my computer :)

Thanks so much for your help in advance,
Matt

06-19-2008, 08:03 PM	#4 (permalink)
HyperMatt Registered User Join Date: Jun 2008 Posts: 11 OS: Windows XP	Re: Constant random pop ups. I removed MSN Messenger live along with limewire yesterday after reading up on some of the solved cases in these forums. I also downloaded the free AntiVirus Avira the other day, and I scanned my entire computer and I found 24 Trojans/Unwanted files and 1 worm. I deleted all the files that could have harmed my computer. Just now I followed your steps, my Start menu has dissapeared now and I can no longer see my desktop. Is this supposed to happen? Since I deleted some files on my computer, would my original "HijackThis" scan be unaccurate? Perhaps should I give you an updated "HijackThis" scan? (but it will only be the main.txt) I am unsure of what to do now. I just want to confirm that what I'm about to do will be the right thing because I don't want to do any more damage to my computer :) Thanks so much for your help in advance, Matt Last edited by HyperMatt : 06-19-2008 at 08:11 PM.