Hi again -
A couple things to mention...
Spybot is not an AntiVirus. It is a very good AntiMalware application, but they are not the same. I will have you install an excellent free antivirus after this next run of ComboFix.
Spybot's TeaTimer must be disabled when running tools, as indicated in the ComboFix user's guide, for the very reason you encountered. I'll look into the comments you had about the process, thanks.
Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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S& D Spybot's Tea Timer
While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent our tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
- Open Spybot Search & Destroy.
- In the Mode menu click "Advanced mode" if not already selected.
- Choose "Yes" at the Warning prompt.
- Expand the "Tools" menu.
- Click "Resident".
- Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
- In the File menu click "Exit" to exit Spybot Search & Destroy.
- See this link for a tutorial
Download
ResetTeaTimer.bat by right-clicking on the link, and choosing Save As. Save it to your desktop, or somewhere you can find it easily.
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
Since you've removed Norton...
Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add or Remove Programs) if they exist:
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
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It's a good idea to run this tool, also:
Please use the instructions on
this page to completely uninstall your Norton Products.
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- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
- Open notepad and copy/paste the text in the quotebox below into it:
Quote:
http://www.techsupportforum.com/security-center/hijackthis-log-help/258980-command-helper.html#post1542158
File::
C:\WINDOWS\system32\drivers\core.cache.dsk
C:\Documents and Settings\Frank Palmer\Start Menu\Programs\Startup\Deewoo.lnk
C:\Documents and Settings\Frank Palmer\Start Menu\Programs\Startup\DW_Start.lnk
Folder::
C:\Program Files\Enigma Software Group
Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{10A81DA3-0157-4161-957E-D91E132DD9BC}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{38CE7DD8-6482-4DC7-9999-BD3B239311C1}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3D431631-2D76-48B3-BE72-EB709EABB0BC}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3EAA70DB-34E5-439B-AAF6-54D812AC3D59}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5AB66710-B910-401C-B911-19E31275BD86}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{83B6EDCC-A4C1-4BC1-87E0-8C332695D458}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{922A7169-1C54-4F7F-BFDF-BD0C11824B49}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{a8977957-39fe-9e83-f162-56764104737c}]
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{EE5A1465-1E73-4784-8F63-45983FDF0DB8}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"{96-69-9F-F7-DW}"=-
"ExploreUpdSched"=-
"{dc91a275-6051-3973-35b5-37325f88980f}"=-
[-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\xxyyvuvv]
Collect::
C:\WINDOWS\system32\rwwnw64d.exe
C:\WINDOWS\system32\msnav32.ax
C:\WINDOWS\system32\atmtd.dll._
C:\WINDOWS\system32\atmtd.dll
C:\WINDOWS\system32\{7a345cd8-0458-ae6a-56ff-b7ea52710c6f}.dll
C:\WINDOWS\system32\scntpkdm.exe
|
Save this as CFScript.txt
Referring to the picture above, drag CFScript.txt into ComboFix.exe
- Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
- When finished, it shall produce a log for you. Post that log in your next reply. If it gets closed, it will be located at C:\ComboFix.txt
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
When ComboFix finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture a file to submit for analysis.
Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
- Install this FREE AntiVirus program, update it, and run a full system scan.
Avira PersonalEdition Classic
Here is a tutorial on it's setup and use:
http://www.techsupportforum.com/cont...ticles/64.html
When the scan is complete, click on the Report button. A log file will open. Please post that in your next reply.
Do not install more than one antivirus program because they will conflict with each other. It is imperative that you update your antivirus software at least once a week (even more if you wish). If you do not update your antivirus software then it will not be able to catch new malware that may have come out.
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- Open HijackThis (Not DSS, please) and click on 'Do a System Scan and save a Logfile'. Save the log file and post it here.
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__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
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