Hello again, greenoznic.
Please save this page to
Notepad in order to assist you when carrying out the following instructions.
Before beginning the fix,
read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.
It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.
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Please read
this about GetRight. You can decide if you want to keep it.
If you don't want it, delete the following
Folders if they still exist:
C:\Program Files\GetRight
C:\Documents and Settings\Trish\Application Data\GetRight
C:\Documents and Settings\Trish\Application Data\GetRightToGo
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Please uninstall the following via Start->(or My Computer)->Control Panel->Add or Remove Programs if it still exists:
InternetSpeedMonitor<<Please read
this
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Close any open browsers.
Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.
Open
Notepad and copy/paste all the text in the quotebox below into Notepad:
Quote:
http://www.techsupportforum.com/security-center/hijackthis-log-help/258067-virus-constant-popups-rundll32-exe-error-userinit-exe-error.html
Collect::
C:\Program Files\GetPack\GetPack18.exe
C:\Program Files\GetModule\GetModule18.exe
Folder::
C:\Program Files\GetModule
C:\Program Files\GetPack
Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GetPack18"=-
"GetModule18"=-
|
Save this as
CFScript.txt, in the same location as ComboFix.exe
Referring to the picture above, drag CFScript into ComboFix.exe
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Please post that log,
ComboFix.txt in your next reply.
Note:
Do not mouseclick ComboFix's window whilst it's running. That may cause it to stall.
When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed.
With the above script, ComboFix will capture a file to submit for analysis.
Ensure you are connected to the internet and click OK. A browser will open. Simply follow the instructions to copy/paste/send the requested file.
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Open HijackThis and click on 'Do a System Scan and Save a Logfile'. Save the logfile and post it here.
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Please post the following in your next reply:
C:\ComboFix.txt
new HijackThis log
report on system behavior