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We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
link at the top of each page.
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Please follow our 5 Step process outlined here:
http://www.techsupportforum.com/secu...oval-help.html
After running through
all the steps, you shall have a proper set of logs. Please post them.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.