Hello and Welcome. Apologies for any delay in replying, but we have been rather busy lately.
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If you're not receiving help elsewhere, and still require assistance for this issue, and since it has been a few days since you first posted, please do this:
Please run Deckard's System Scanner once again, this time using these instructions:
Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK
"%userprofile%\desktop\dss.exe" /config
Click on "
Check All"
Click Scan!
When finished, it shall produce two logs for you. Post those logs in your next reply.
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Thank you.
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