Originally Posted by AlyssaM

Thank you for replying! Ok, I followed the steps for downloading the recovery console and combofix, but after i dragged the recover console file into Combofixed, a little window popped up saying "instillation failed". What should I do? Should I try the whole thing over again with re-downloading it, or should I just try dragging it into Combofix again?

Try renaming ComboFix.exe to CombbFx.exe and redo the process

Also, while that was popped up, the other window for... Combofix I assume (?) was still up, saying "Roughly 1/100 machines failed to make it though the disinfection process.....etc", but I'm honestly scared to click anything before I know what to do.

That is part of the ComboFix disclaimer process. As I stated, this machine is quite infected. Some do not make it through the disinfection process. Most do.

Installing the Recovery Console first gives us options should something go wrong.