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AlyssaM · 06-13-2008, 09:29 PM

Thank you for replying! Ok, I followed the steps for downloading the recovery console and combofix, but after i dragged the recover console file into Combofixed, a little window popped up saying "instillation failed". What should I do? Should I try the whole thing over again with re-downloading it, or should I just try dragging it into Combofix again?

Also, while that was popped up, the other window for... Combofix I assume (?) was still up, saying "Roughly 1/100 machines failed to make it though the disinfection process.....etc", but I'm honestly scared to click anything before I know what to do.

06-13-2008, 09:29 PM	#4 (permalink)
AlyssaM Registered User Join Date: Jun 2008 Posts: 12 OS: Windows XP	Re: Ah, spyware! Help!! Thank you for replying! Ok, I followed the steps for downloading the recovery console and combofix, but after i dragged the recover console file into Combofixed, a little window popped up saying "instillation failed". What should I do? Should I try the whole thing over again with re-downloading it, or should I just try dragging it into Combofix again? Also, while that was popped up, the other window for... Combofix I assume (?) was still up, saying "Roughly 1/100 machines failed to make it though the disinfection process.....etc", but I'm honestly scared to click anything before I know what to do.