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Old 06-11-2008, 09:14 PM   #2 (permalink)
chemist
Moderator, Analyst, Security Team; Rangemaster, TSF Academy
 
Join Date: Oct 2007
Location: Georgia
Posts: 10,247
OS: XP SP3


Re: Possible Malware Issue

Hello and Welcome to TSF.

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Please save this page to Notepad in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

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Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.


Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

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Quote:
This very well may be but a separate issue related to the program, but I might as well mention that every time I open an audio/video file with Zoom Player, I get video but no sound, and any changes I make to the settings are defaulted when I close and open the player. I was thinking there may just be a codec issue or something re installation could fix, but I'm not one to see how all of this could or could not be related :D.
This may or may not be related to malware. Once you are clear of malware, I can suggest expert advice in our other forums if still needed.

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Please run Deckard's System Scanner again, this time using these instructions(this assumes dss.exe is on your desktop):

Click Start >> Run then Copy/Paste the following single-line command into the Run box & click OK
"%userprofile%\desktop\dss.exe" /daft
  • Click Run
  • Click Scan
  • Place a checkmark next to the following entries:
    • .js - unable to read key
    • .js - unable to read key
    • .scr - scrfile - shell\open\command - "%1" %*
    • .txt - unable to read key
    • .txt - unable to read key
  • Click on Fix
  • Click Scan again, you should get a message All Associations OK!
  • Click Save Log, and post the log, daft.txt in your next reply.
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I see you have P2P software ( Azureus Vuze ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here, here, and here.

I would strongly recommend that you uninstall it, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Add or Remove Programs.

If you decide to uninstall Azureus Vuze, also delete these Folders if they still exist:

C:\Program Files\Azureus

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Please visit this webpage for instructions on downloading and running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery(repair) mode, if needed. This allows us to help you in the case that your computer has a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

As part of installing the Recovery Console, ComboFix will begin to run. Follow the prompts to install the Recovery Console. Your desktop may disappear. This is normal. It will return.

Once the Recovery Console is installed, this blue window will appear:



Please continue as follows:
  • Close/disable all antivirus and antispyware programs so they do not interfere with the running of ComboFix. Get help here
  • Please click Yes to continue scanning for malware.
When the tool is finished, it will produce a log for you.

Please post that log, ComboFix.txt along with a new HijackThis log so we may continue cleansing the system.

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You are using an outdated version of HijackThis. Please uninstall HijackThis 1.99.1 in the Add or Remove Programs section of your Control Panel and delete your current version.

Please download HijackThis and Save it to your Desktop.

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double-click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post the HijackThis log in your next reply. Do not fix anything in HijackThis since they may be harmless.

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Please post the following in your next reply:

daft.txt
C:\ComboFix.txt
new HijackThis log


If you have any questions along the way...STOP and ask them before proceeding.
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Last edited by chemist; 06-11-2008 at 09:35 PM.
chemist is offline