A friend's PC got an infestation of bugs crawling on the screen (Win XP, SP2), and AVG reported a Trojan. Even after running AVG in safe mode the bugs and the trojan warning persist. He wrote on a piece of paper that it was called "Trojan horse generic_c.NTK" . An earlier run of DSS mentioned ctfmona.exe as a recently added file (though it seems to have gone from that list in the report below).
Today AVG also reported "Trojan horse Patched_c.PS" (in system vlume information\_restore.... so it may be an old problem).
Installed various anti-malware as in steps 1-5; machine was already using windows update; ran DSS and here is the result (there was no extra.txt file that I could find).
The bugs are still crawling around on screen (caused by blackster.scr?) - what do we need to do th clean the machine?
thanks
Paul
------------
Deckard's System Scanner v20071014.68
Run by Smith on 2008-06-09 21:16:16
Computer is in Normal Mode.
--------------------------------------------------------------------------------
Percentage of Memory in Use: 80% (more than 75%).
Total Physical Memory: 256 MiB (512 MiB recommended).
-- HijackThis (run as Smith.exe) -----------------------------------------------
Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------
Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-09 21:19:29
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal
Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Ahead\InCD\incdsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AVG\AVG8\avgemc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\CConnect\CConnect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\aAvgApi.exe
C:\Documents and Settings\Smith\Desktop\dss.exe
C:\Program Files\Trend Micro\HijackThis\Smith.exe
C:\WINDOWS\system32\blackster.scr
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.windsorbaptist.org/main/default.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://www.google.com/keyword/%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL =
http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.google.com/ie
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\Program Files\AVG\AVG8\avgtoolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar4.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar4.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\Program Files\AVG\AVG8\avgtoolbar.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [advap32] C:\DOCUME~1\Smith\LOCALS~1\Temp\jTjw.exe/r
O4 - HKLM\..\Run: [ctfmona] C:\WINDOWS\system32\ctfmona.exe
O4 - HKLM\..\Run: [AXPDefender] C:\Program Files\AXPDefender\AXPDefender.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) -
http://office.microsoft.com/templates/ieawsdc.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) -
http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsof...?1139486570915
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) -
http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload.macromedia.com/get...nt/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgwdsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\incdsrv.exe
--
End of file - 7633 bytes
-- Files created between 2008-05-09 and 2008-06-09 -----------------------------
2008-06-09 20:59:29 0 d-------- C:\ZonedOut
2008-06-09 20:44:19 0 d-------- C:\WINDOWS\LastGood
2008-06-09 20:09:21 0 d-------- C:\Program Files\Trend Micro
2008-06-07 17:58:13 0 d-------- C:\Program Files\Panda Security
2008-06-07 17:49:41 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-06-07 17:49:21 118784 --a------ C:\WINDOWS\system32\MSSTDFMT.DLL <Not Verified; Microsoft Corporation; MSSTDFMT Object Library>
2008-06-07 17:49:18 0 d-------- C:\Program Files\SpywareBlaster
2008-06-05 22:02:05 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-06-05 21:59:58 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-06-05 14:07:14 0 d-------- C:\AthomePC
2008-05-31 09:36:25 0 d-------- C:\Program Files\AXPDefender
2008-05-30 10:27:35 0 d--h----- C:\$AVG8.VAULT$
2008-05-30 10:26:05 160256 --a------ C:\WINDOWS\system32\blackster.scr <Not Verified; Peter's Productions; Bugs!>
2008-05-27 16:00:18 0 d-------- C:\WINDOWS\system32\drivers\Avg
2008-05-27 16:00:17 0 d-------- C:\Documents and Settings\Smith\Application Data\AVGTOOLBAR
2008-05-27 15:59:49 0 d-------- C:\Program Files\AVG
2008-05-27 15:59:48 0 d-------- C:\Documents and Settings\All Users\Application Data\avg8
-- Find3M Report ---------------------------------------------------------------
2008-06-05 22:04:09 0 d-------- C:\Program Files\Lavasoft
2008-06-05 22:04:07 0 d-------- C:\Documents and Settings\Smith\Application Data\Lavasoft
2008-06-05 21:59:58 0 d-------- C:\Program Files\Common Files
2008-05-03 11:18:09 0 d-------- C:\Program Files\MSECache
-- Registry Dump ---------------------------------------------------------------
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
27/05/2008 16:00 2050816 --a------ C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{A057A204-BACC-4D26-9990-79A187E2698E}"= C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [27/05/2008 16:00 2050816]
[-HKEY_CLASSES_ROOT\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}]
[HKEY_CLASSES_ROOT\avgtoolbar.AVGTOOLBAR]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/01/2006 17:55]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [09/07/2001 12:50]
"InCD"="C:\Program Files\Ahead\InCD\InCD.exe" [24/03/2004 11:41]
"Google Desktop Search"="C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" [13/08/2007 09:44]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [11/01/2008 23:16]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [22/03/2008 19:50]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [27/05/2008 15:59]
"advap32"="C:\DOCUME~1\Smith\LOCALS~1\Temp\jTjw.exe/r" []
"ctfmona"="C:\WINDOWS\system32\ctfmona.exe" []
"AXPDefender"="C:\Program Files\AXPDefender\AXPDefender.exe" []
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PopUpStopperFreeEdition"="C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" [29/04/2003 11:40]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [13/10/2004 17:24]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [04/08/2004 13:00]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [22/06/2007 09:50]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
CorrectConnect.lnk - C:\Program Files\CConnect\CConnect.exe [11/01/2006 15:27:31]
EPSON Status Monitor 3 Environment Check 2.lnk - C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE [14/11/2007 14:57:49]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"
-- End of Deckard's System Scanner: finished at 2008-06-09 21:24:28 ------------