Ok so i went through the 5 steps before posting a log. And I got to access a lot of things i wasn't able to. However. There are still a few problems.
The main thing that I've noticed is the frequent pop up errors/warnings that say, "The operation has been cancelled due to restrictions in effect on this computer. Please contact your administrator." This occurs when I try to check the calendar on the bottom right. Also, I can't access my control panel. I found, on another site, (before finding this one) a way to make the control panel appear in the start menu again. However, when i access it and try to click on the icons, the error comes again. Now, when i check for the control panel, it is not in the start menu. Please help, thank you.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:20 PM, on 6/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\mrofinu572.exe
C:\WINDOWS\system32\WinAvXX.exe
C:\Program Files\iTunes\iTunesHelper.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
C:\WINDOWS\system32\15171C1A1D1E20.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\JavaCore\JavaCore.exe
C:\Program Files\NoDNS\NoDNS.exe
C:\Program Files\MapEDC\MapEDC.exe
C:\Documents and Settings\Family\Application Data\SpeedRunner\SpeedRunner.exe
C:\Documents and Settings\Family\Application Data\Microsoft\Windows\qhrvpomu.exe
C:\Documents and Settings\Family\Application Data\WinTouch\WinTouch.exe
C:\Program Files\Svconr\Svconr.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [runner1] C:\WINDOWS\mrofinu572.exe 61A847B5BBF728173599284503996897C881250221C8670836AC4FA7C88332017491394662E901F3D1DC7E4638E8323A15806F97BDE4417E6FD967002BA754E6C5813C477ACE
O4 - HKLM\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [winshow] "C:\WINDOWS\winshow.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [XeroxScannerDaemon] C:\Program Files\Xerox\NWWia\XrxFTPLt.exe
O4 - HKLM\..\Run: [797B807E81828483] 15171C1A1D1E20.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [0cc87caf] rundll32.exe "C:\WINDOWS\system32\igcaipaa.dll",b
O4 - HKLM\..\Run: [BM0ffb4f33] Rundll32.exe "C:\WINDOWS\system32\mgbposaq.dll",s
O4 - HKCU\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [kernel] C:\Program Files\kernel\kernel.exe
O4 - HKCU\..\Run: [Dot1XCfg] C:\Program Files\Dot1XCfg\Dot1XCfg.exe
O4 - HKCU\..\Run: [JavaCore] C:\Program Files\JavaCore\JavaCore.exe
O4 - HKCU\..\Run: [NoDNS] C:\Program Files\\NoDNS\\NoDNS.exe
O4 - HKCU\..\Run: [MapEDC] C:\Program Files\MapEDC\MapEDC.exe
O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Family\Application Data\SpeedRunner\SpeedRunner.exe
O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Family\Application Data\Microsoft\Windows\qhrvpomu.exe
O4 - HKCU\..\Run: [WinTouch] C:\Documents and Settings\Family\Application Data\WinTouch\WinTouch.exe
O4 - HKCU\..\Run: [Svconr] C:\Program Files\Svconr\Svconr.exe
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [WinAVX] C:\WINDOWS\system32\WinAvXX.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe" (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [] (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [kernel] C:\Program Files\kernel\kernel.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [Dot1XCfg] C:\Program Files\Dot1XCfg\Dot1XCfg.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [JavaCore] C:\Program Files\JavaCore\JavaCore.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [NoDNS] C:\Program Files\\NoDNS\\NoDNS.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [MapEDC] C:\Program Files\MapEDC\MapEDC.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [SpeedRunner] C:\Documents and Settings\Family\Application Data\SpeedRunner\SpeedRunner.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [SfKg6wIP] C:\Documents and Settings\Family\Application Data\Microsoft\Windows\qhrvpomu.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [WinTouch] C:\Documents and Settings\Family\Application Data\WinTouch\WinTouch.exe (User '?')
O4 - HKUS\S-1-5-21-487496076-1944916564-1425980510-1006\..\Run: [Svconr] C:\Program Files\Svconr\Svconr.exe (User '?')
O4 - Global Startup: autorun.exe
O4 - Global Startup: PalTalk.lnk = C:\Program Files\Paltalk Messenger\paltalk.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) -
http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) -
http://upload.facebook.com/controls/...oUploader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) -
http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) -
http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {B2FCED61-570E-11D3-B160-00A0C9E70E84} (OmniForm Form Control) -
https://www4.lsac.org/LSACD_XMLWebSe...veX/ofmctl.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) -
http://driveragent.com/files/driveragent.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) -
http://h20270.www2.hp.com/ediags/gmn...detection3.cab
O20 - Winlogon Notify: awtqpqo - awtqpqo.dll (file missing)
O20 - Winlogon Notify: awtsp - C:\WINDOWS\system32\awtsp.dll (file missing)
O20 - Winlogon Notify: mljighh - mljighh.dll (file missing)
O20 - Winlogon Notify: mljjh - C:\WINDOWS\system32\mljjh.dll (file missing)
O20 - Winlogon Notify: nnnoonk - nnnoonk.dll (file missing)
O20 - Winlogon Notify: pmnno - C:\WINDOWS\system32\pmnno.dll (file missing)
O20 - Winlogon Notify: rqrsrsp - rqrsrsp.dll (file missing)
O20 - Winlogon Notify: vtutspn - vtutspn.dll (file missing)
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
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End of file - 13157 bytes