Much better.
Please copy this page to
Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
Also be sure to carry out the instructions in the sequence listed below.
***************************************************
Using 'My Computer', navigate to and delete the following
File (Right click and select 'Delete'):
C:\WINDOWS\
BM333ca40b.xml
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Go to Start->Run and type in
regedit and hit OK.
Open
notepad and copy/paste the entire text
in the quote box below: (don't forget to copy and paste REGEDIT4)
Quote:
REGEDIT4
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{80539493-39F8-4EED-9C95-6F7644E3136A}]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\300f9797]
[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BM333ca40b]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{7dbe02d0-6a35-11dc-be2b-00904b2bc814}]
|
Save the file as
"delete.reg".
Make sure to save it with the quotes. Choose to "Save type as - All Files"
It should look like this:
Double click on the
delete.reg file and choose
Yes to merge/add it to the registry. You may delete the file afterwards.
--------------------------------------------------------------------
It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:
Using Internet Explorer, visit
http://www.kaspersky.com/kos/eng/par...avwebscan.html
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
**Note**
To optimize scanning time and produce a more sensible report for review:
- Close any open programs
- Turn off the real time scanner of any existing antivirus program while performing the online scan
---------------------------------------------------------------
Run a new scan with dss.exe.
---------------------------------------------------------------
Please include the following in your next reply:
Kaspersky results
New main.txt
Update on system behavior
__________________
Member of ASAP since 2005
Member of UNITE since 2006
"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."