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Old 06-06-2008, 05:57 PM   #2 (permalink)
tetonbob
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,253
OS: 2000 Pro; XP Pro; XP Home


Re: Bugs on the screen!

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery mode that allows us to help you in the case that your computer has a problem after an attempted removal of malware.

If you have any questions along the way, STOP and ask them before proceeding.

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

You are using an outdated version of HijackThis. Please uninstall from Add or Remove Programs, and then delete your current version.

Next, download HijackThis to your desktop

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post a new log with the updated version.. Do not fix anything in HijackThis since they may be harmless.

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