Hi,
A couple a of weeks ago my computer became unable to connect to the internet after I turned it on one morning. I ran several scans for virus/adware/spyware using Norton, AVG Anti-Virus, and Ad-Aware. The results displayed nothing.
I was able to renew my IP Address using "ipconfig/renew" in the command prompt but nothing changed. I can also ping out to any website I have tried.
I tried using system restore and nothing happened. I tried re-installing my operating system and was met with "These Recovery CDs do not match your Compaq PC model." I did, however, receive these CDs with the pc.
Finally, I tried installing Firefox, after getting the download from a friend's computer, and was met with the same problems.
Here is my log (extra.txt is attached):
Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-06-06 05:40:40
Computer is in Normal Mode.
--------------------------------------------------------------------------------
-- System Restore --------------------------------------------------------------
Successfully created a Deckard's System Scanner Restore Point.
-- Last 5 Restore Point(s) --
58: 2008-06-06 10:40:46 UTC - RP490 - Deckard's System Scanner Restore Point
57: 2008-06-06 10:34:04 UTC - RP489 - Removed Windows Live Sign-in Assistant
56: 2008-06-06 10:22:06 UTC - RP488 - Removed Windows Live Messenger
55: 2008-05-20 08:34:06 UTC - RP487 - System Checkpoint
54: 2008-05-19 07:34:06 UTC - RP486 - System Checkpoint
-- First Restore Point --
1: 2008-02-21 05:43:14 UTC - RP433 - System Checkpoint
Backed up registry hives.
Performed disk cleanup.
-- HijackThis Clone ------------------------------------------------------------
Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-06 05:44:26
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16544)
Boot mode: Normal
Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
C:\Program Files\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.exe
C:\Program Files\OpenOffice.org 2.3\program\soffice.bin
C:\WINDOWS\system32\msiexec.exe
C:\Documents and Settings\Compaq_Owner\Application Data\U3\0000169BA7714DAD\LaunchPad.exe
C:\Documents and Settings\Compaq_Owner\Desktop\dss.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:2212
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://ie.redirect.hp.com/svs/rdr?TY...rm1=seconduser
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: 10.254.254.253 Xdrive
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: ads_optimizer - {9C8A568E-4201-478a-8536-526CF371D2E2} - C:\WINDOWS\system32\nssEB.dll
O2 - BHO: MegaIEMn - {bf00e119-21a3-4fd1-b178-3b8537e75c92} - C:\Program Files\Megaupload\Mega Manager\MegaIEMn.dll
O2 - BHO: Tooltipizer - {C004D9F0-A742-4DC7-AFD0-BC29CE3FE04A} - C:\WINDOWS\system32\adssitesuggest.dll
O2 - BHO: MU Online Toolbar Helper - {D3138B39-C8A6-440B-9D42-50F766AEA8C7} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: MU Online Toolbar - {B9D1647F-A66A-4695-B249-07901A45FF59} - C:\Program Files\MU Online Toolbar\v3.2.0.0\MU_Online_Toolbar.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)
O4 - HKLM\..\Run: [postSetupCheck] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\system32\gzmrt.dll" DllStart
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [isamonitor.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKLM\..\Policies\Explorer\Run: [pmsngr.exe] C:\Program Files\Video ActiveX Object\pmsngr.exe
O4 - HKLM\..\Policies\Explorer\Run: [isamini.exe] C:\Program Files\Video ActiveX Object\isamonitor.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: OpenOffice.org 2.3.lnk = C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.dekaron.co.kr (HKCU)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} () -
http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {4F091885-8A80-478E-8F48-C53508CA12FD} (DekaronAutoPlay Control) -
http://file.dekaron.co.kr/_DownUtil/syscab/Dekaron.CAB
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) -
http://www.acclaim.com/cabs/acclaim_v4.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload.macromedia.com/pub...sh/swflash.cab
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{302A8C00-EBB2-4BD1-998A-7DC9703A720F}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{5FA3915F-179C-476E-938E-C94F35C36871}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\..\{B79CD0E0-7DB7-4724-A9D0-ED3179536593}: NameServer = 85.255.115.20,85.255.112.233
O17 - HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.20 85.255.112.233
O17 - HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.20 85.255.112.233
O18 - Protocol: ms-help - {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O22 - SharedTaskScheduler: flammei - {9d635a36-6b3c-4146-8625-f3aaf507bbf8} - (no file)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SavRoam - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
--
End of file - 10056 bytes
-- File Associations -----------------------------------------------------------
All associations okay.
-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------
S1 intelppm (Intel Processor Driver) - c:\windows\system32\drivers\intelppm.sys (file missing)
-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------
S3 LiveUpdate - "c:\progra~1\symantec\liveup~1\lucoms~1.exe" (file missing)
-- Device Manager: Disabled ----------------------------------------------------
No disabled devices found.
-- Scheduled Tasks -------------------------------------------------------------
2008-05-17 16:56:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
-- Files created between 2008-05-06 and 2008-06-06 -----------------------------
2008-06-06 05:39:13 0 d-------- C:\Program Files\SpywareBlaster
2008-06-06 04:55:13 0 d-------- C:\WINDOWS\LastGood
-- Find3M Report ---------------------------------------------------------------
2008-06-06 05:38:25 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\U3
2008-06-06 05:34:31 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\yahoo!
2008-06-06 04:50:07 0 d-------- C:\Program Files\MegauploadToolbar
2008-06-06 04:38:53 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\OpenOffice.org2
-- Registry Dump ---------------------------------------------------------------
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{9C8A568E-4201-478a-8536-526CF371D2E2}]
11/30/2007 10:57 AM 49664 --a------ C:\WINDOWS\system32\nssEB.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{C004D9F0-A742-4DC7-AFD0-BC29CE3FE04A}]
11/27/2007 11:40 AM 327680 --a------ C:\WINDOWS\system32\adssitesuggest.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"postSetupCheck"="C:\WINDOWS\system32\gzmrt.dll" []
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/27/2007 09:41 AM]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]
C:\Documents and Settings\Compaq_Owner\Start Menu\Programs\Startup\
OpenOffice.org 2.3.lnk - C:\Program Files\OpenOffice.org 2.3\program\quickstart.exe [8/17/2007 11:57:56 PM]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]
"isamonitor.exe"=C:\Program Files\Video ActiveX Object\isamonitor.exe
"pmsngr.exe"=C:\Program Files\Video ActiveX Object\pmsngr.exe
"isamini.exe"=C:\Program Files\Video ActiveX Object\isamonitor.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Compaq Connections.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Compaq Connections.lnk
backup=C:\WINDOWS\pss\Compaq Connections.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\au]
C:\Program Files\Dealio\DealioAU.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AVG7_CC]
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent]
"C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DownloadAccelerator]
"C:\Program Files\DAP\DAP.EXE" /STARTUP
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
C:\Program Files\Common Files\AOL\1165010669\ee\AOLSoftware.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HPBootOp]
"C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Instant Access]
C:\WINDOWS\system32\mwsrvacc.exe /run
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"C:\Program Files\iTunes\iTunesHelper.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
"C:\Program Files\MSN Messenger\msnmsgr.exe" /background
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
"C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\vptray]
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"iPod Service"=3 (0x3)
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{09349bb0-4775-11db-8fff-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{0e9c1684-186e-11dd-a768-0013d498a3e9}]
AutoRun\command- K:\LaunchU3.exe -a
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{2d435b36-e506-11d9-9b78-e6b009352ae7}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480
-- Hosts -----------------------------------------------------------------------
10.254.254.253 Xdrive
-- End of Deckard's System Scanner: finished at 2008-06-06 05:45:08 ------------