Please read this information from Microsoft before you install SP3 :
Steps to take before you install Windows XP Service Pack 3 (KB950717)
Also refer to the article from Computerworld mentioned in the previous post :
What you should know before installing Windows XP SP3.
Microsoft help and support center set up a collection of links related to Windows XP and its latest updates, incuding top issues with SP3 and possible solutions. Look there first if you have a question or problem that's not addressed in this thread :
Windows XP Solution Center
Users of Norton/Symantec products, please read :
Before you install SP3 :
Symantec advises users to disable the SymProtect security feature of its products before applying XP SP3.
• To do this in Norton Internet Security 2008 and Norton AntiVirus 2008, uncheck Turn on protection for Norton products on the Options pages of these programs prior to installing XP SP3. Once the service pack is in place, return to the Options page and re-enable this setting.
• In Norton SystemWorks 2008, open the Advanced Options under Settings, click Next, choose Norton SystemWorks Options, and select the General tab. Uncheck Turn on protection for my Symantec product.
For other Norton products, read
Anschultz's post, which comments that other third-party security products may also cause problems unless some functions are disabled before SP3 is installed.
update (06/06/2008) : Symantec has developed a LiveUpdate solution that is available now, which prevents this issue from occurring. Ensure that you run LiveUpdate and restart your computer before installing Service Pack for your Windows. For more information on running LiveUpdate for your Norton product, read
How to run LiveUpdate from your Norton 2008 product.
Sources :
Windows Secrets NEWS UPDATE • Issue 154a • 2008-05-29
http://norton.lithium.com/norton/boa...cending&page=2
Symantec tool cleans up XP SP3 registry corruption
If you installed SP3 on a computer with a Norton 2008 product installed :
If you experience one or more of the following symptoms :
* Windows Device Manager is empty
* Missing Wireless network adaptors or other hardware devices
* Unable to connect using a wireless adapter
Follow this link to download a fix from symantec (SymRegFix.exe) :
http://solutions.symantec.com/sdccom...080530144453EN
Source :
Symantec tool cleans up XP SP3 registry corruption
Users of AMD-based computers, please read :
After installing SP3 you may find that your computer is stuck in a never-ending reboot loop. The problem is caused by the presence of Intel drivers (intelppm.sys) on AMD-based systems. Follow these steps only if you know your PC uses an AMD processor; doing so on an Intel-based machine could render the system unusable.
Before you install SP3, download and run
this vbs script written by Jesper Johansson :
Quote:
|
Originally Posted by MVP Jesper Johansson
If you have an AMD-based computer, and all you want to do is prevent the problem before installing Service Pack 3, then try the new tool I just wrote. It will first check whether you have an AMD-based computer. If you do it will check whether the IntelPPM driver is set to load. If it is it will offer you an option to disable it. The tool works by simply double-clicking it. If you need to check many computers on a network you can do that by running it from the command line, using this command:
removeIntelPPMonAMD.vbs <computer 1> <computer 2> <computer 3>... |
If you don't want to run a .vbs script you can also use the manual method explained below.
If you have already installed SP3 and are faced with the aforementioned problem then use this fix :
Quote:
|
Originally Posted by MVP Susan Bradley
When the system is first booting, press F8 to enter Windows' Safe Mode. Log into the Administrator acccount, click Start, Run, type cmd, and press Enter. When the command window opens, type the following command (don't forget the space after the equals sign, which is required):
sc config intelppm start= disabled
|
If for some reason you can't enter safe mode you can also boot on an XP CD, access the recovery console and type the following from the command prompt :
disable intelppm
Sources :
Does your AMD-based computer boot after installing XP SP3?
Windows Secrets NEWS UPDATE • Issue 154a • 2008-05-29