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Old 05-26-2008, 01:49 PM   #9 (permalink)
OldGrayGary
Mentor, Microsoft Support
 
Join Date: Jun 2006
Location: Woodland Hills, CA
Posts: 2,007
OS: Windows 98se/2000/XP/Vista


Re: Can't view desktop

Hi again


That error message tells you that you're on the right track -- Windows needs the right driver.

1) Boot into Safe Mode.
2) Go to Add/Remove in Control Panel.
3) Remove any graphics-related software (drivers, "media centers" -- anything related to non-Intel graphics= ATi, nVidia, Via, S3...).
4) Try installing the Intel 810 driver that CTSNKY provided, and reboot.

Some drivers won't install in Safe Mode-- should that be true of the Intel 810, cancel any "New Hardware Found" screens, and install the driver in normal mode.

That should do it.
. . . Gary
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