Tech Support Forum - View Single Post - [SOLVED] DSL Westell 6100 with Linksys Router Port Forward Problem

jaspersk · 05-21-2008, 11:16 AM

The discussion with the Zoomtown help desk has been over the last 2 months with the most recent call being yesterday. I was told yesterday that the 6100 could be put in bridge mode but it would not work with the Cincinnati Bell network.

The problem I have is that I need to access my computers remotely. I do not have a static IP address but use a dynamic dns service. At a minimum, my router needs to be able to report my DNS to my dynamic dns server which it can't do behind the 6100 as it is currently setup. But I also want to control port forwarding at my router/firewall, not at the modem. I believe bridge mode does all this for me but I am not a networking expert. I have attempted to put the 6100 in bridge mode but it looses the dsl connection when it reboots. It is certainly possible I just don't know how to set it up. I used the procedure that looks like what you see at the following link, except the Zoomtown setup is 'routed bridge' and I tried setting it to bridge (as well as turning off the private DHCP server).

http://www.lava.net/support/Westell_...allation_Guide

This has been a problem since I switched my service from Embarq (previously Sprint) to Cincinnati Bell. Sprint had a procedure that worked well to bridge their modem and that was their standard for anyone that had their own router. If I can't get this fixed, I'll probably have to switch back to Embarq which is a pain.

I am currently buying a used 6110 in hopes that the Zoomtown help desk still supports them for customers that don't have a static IP and will be able to help me put that in bridge mode since. It seems that the helpdesk can't help me with the 6100 or I just haven't talked with the right person yet.

Thank you so much for reply!! I know everyone praises the Zoomtown helpdesk but on this particular issue I get different answers each time I call and it has been frustrating. It is so helpful to get a reply from you since you seem to be able to provide a little bit more explanation then I was able to get on the phone. Maybe I need to call when you are working. :) If you can tell me how to put the 6100 in bridge mode and still make it work with the Zoomtown network, you would solve all my problems.

05-21-2008, 11:16 AM	#15 (permalink)
jaspersk Registered User Join Date: May 2008 Posts: 4 OS: XP	Re: DSL Westell 6100 with Linksys Router Port Forward Problem The discussion with the Zoomtown help desk has been over the last 2 months with the most recent call being yesterday. I was told yesterday that the 6100 could be put in bridge mode but it would not work with the Cincinnati Bell network. The problem I have is that I need to access my computers remotely. I do not have a static IP address but use a dynamic dns service. At a minimum, my router needs to be able to report my DNS to my dynamic dns server which it can't do behind the 6100 as it is currently setup. But I also want to control port forwarding at my router/firewall, not at the modem. I believe bridge mode does all this for me but I am not a networking expert. I have attempted to put the 6100 in bridge mode but it looses the dsl connection when it reboots. It is certainly possible I just don't know how to set it up. I used the procedure that looks like what you see at the following link, except the Zoomtown setup is 'routed bridge' and I tried setting it to bridge (as well as turning off the private DHCP server). http://www.lava.net/support/Westell_...allation_Guide This has been a problem since I switched my service from Embarq (previously Sprint) to Cincinnati Bell. Sprint had a procedure that worked well to bridge their modem and that was their standard for anyone that had their own router. If I can't get this fixed, I'll probably have to switch back to Embarq which is a pain. I am currently buying a used 6110 in hopes that the Zoomtown help desk still supports them for customers that don't have a static IP and will be able to help me put that in bridge mode since. It seems that the helpdesk can't help me with the 6100 or I just haven't talked with the right person yet. Thank you so much for reply!! I know everyone praises the Zoomtown helpdesk but on this particular issue I get different answers each time I call and it has been frustrating. It is so helpful to get a reply from you since you seem to be able to provide a little bit more explanation then I was able to get on the phone. Maybe I need to call when you are working. :) If you can tell me how to put the 6100 in bridge mode and still make it work with the Zoomtown network, you would solve all my problems.