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**jcgriff2** · 05-19-2008, 01:50 PM

Hi Sybrsean. ..

Welcome to the Tech Support Forum - Vista Support!

Thanks for starting your own thread. Everything herein will pertain to you and your system trouble - and to no one else.

Besides the dumps that you attached, I would like to get the following:

• Belarc Advisor report saved as a web page (html, mht (IE7/8) or as a 2007 (only) Word document docx. You can download Belarc HERE

• DXDiag report - START | type dxdiag into the Start Search box | right-click on dxdiag.exe | select Run as Administrator | respond to User Access Control prompt | Save as a text file.

• MS32info NFO file - START | type msinfo32 into the Start Search box | right-click on msinfo32.exe | select Run as Administrator | respond to User Access Control prompt | System Information will then come up | save the report in System Information File (NFO) format by selecting File, then Save As.

• Event Logs - Get them all - dozens -They are located in: c:\windows\system32\winevt\logs.

Zip them all up and send to me - see my PM for instructions.

Regards. . .

jcgriff2

05-19-2008, 01:50 PM	#2 (permalink)
jcgriff2 Moderator, Microsoft Support Join Date: Sep 2007 Location: Palm Springs, California Posts: 9,840 OS: Windows 7, Vista Ultimate My System	Re: Vista BSOD Hi Sybrsean. .. Welcome to the Tech Support Forum - Vista Support! Thanks for starting your own thread. Everything herein will pertain to you and your system trouble - and to no one else. Besides the dumps that you attached, I would like to get the following: • Belarc Advisor report saved as a web page (html, mht (IE7/8) or as a 2007 (only) Word document docx. You can download Belarc HERE • DXDiag report - START \| type dxdiag into the Start Search box \| right-click on dxdiag.exe \| select Run as Administrator \| respond to User Access Control prompt \| Save as a text file. • MS32info NFO file - START \| type msinfo32 into the Start Search box \| right-click on msinfo32.exe \| select Run as Administrator \| respond to User Access Control prompt \| System Information will then come up \| save the report in *System Information File (NFO)* format by selecting File, then Save As. • Event Logs - Get them all - dozens -They are located in: c:\windows\system32\winevt\logs. Zip them all up and send to me - see my PM for instructions. Regards. . . jcgriff2 __________________ . . . . . . . . BSOD Posting Instructions B Expecting a reply and waiting > 36 hours ? Send a PM to me containing a link to your thread My availability will be limited through ~ October 2009