Hi Jeff,
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We have 32 different machines here
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Our assistance is typically for personal computers--home use. With this many machines, isn't there an IT dept?
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I still can't access the desktop to start the cleaning process. Can I use a flash drive to copy the programs needed and circumvent this virus.
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Yes.
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We should proceed with the lap top to a conclusion first.
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Exactly what issue remains for this one.