Tech Support Forum - View Single Post - Code 19 on Dell A920 All-in-One Printer

jwjordan100 · 05-16-2008, 05:20 AM

Jimmy.

Thanks for your suggestion, but I have tried uninstalling and reinstalling this printer about 2 dozen times now, using the drivers on the CD that came with the printer as well as drivers downloaded from the Dell site. Still the problem persists. Just to be fair, I tried once again, following the exact method you suggested, and again, it immediately reported that "There was an error in the installation of your hardware. Some features may not work properly." And the message was correct. I still can't scan. Any other ideas?

05-16-2008, 05:20 AM	#3 (permalink)
jwjordan100 Registered User Join Date: May 2008 Posts: 6 OS: XP	Re: Code 19 on Dell A920 All-in-One Printer Jimmy. Thanks for your suggestion, but I have tried uninstalling and reinstalling this printer about 2 dozen times now, using the drivers on the CD that came with the printer as well as drivers downloaded from the Dell site. Still the problem persists. Just to be fair, I tried once again, following the exact method you suggested, and again, it immediately reported that "There was an error in the installation of your hardware. Some features may not work properly." And the message was correct. I still can't scan. Any other ideas?