Hi There and Welcome to TSF TechSupportForum.com ( Vista Support )
d2d help see if u can find anything there that might help
but how much ( hdd ) hard drive space do u have left it 6.19gb on my pc and mine i got from bestbuy but u might need more space
check the site and check the space and post back
regards
warlordfmike
p.s... pray for my mom