Tech Support Forum - View Single Post - Need some help cleaning up. New user needs help!

uscbizman23 · 12-30-2004, 01:59 AM

Hello to all.

I tried posting my issue in another forum, but I think this is the right one. If I am sounding like a broken record to you the tech guru, I apologize. I tried searching the resolved threads to fix my problem, but I know each CPU has its own fix and I am way too green to this information to do what is right for my computer. So, here it goes:

I am running on Windows 98 and using Spybot S&D for my anti Spyware protection. Like others who have posted here, I am now having pop-up window problems and slow performance to my inability to delete the CoolWWW Search files, plus I am sure many other little buggers in my CPU I have no idea about. So, to follow suit with everyone else, I downloaded HiJack this and will post my log in hope for a response (I have never run this program before):

Logfile of HijackThis v1.99.0
Scan saved at 11:54:25 PM, on 12/29/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\RCCARV.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE
C:\WINDOWS\SYSTEM\KALVUKJ32.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\2WIRE WIRELESS\CLIENT MANAGER\CMTWO.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.searchnow.ws/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 58.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [2wSysTray] C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\rccarv.exe
O4 - HKLM\..\Run: [kalvsys] C:\WINDOWS\SYSTEM\KALVUKJ32.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE
O4 - Startup: tiigtk.exe
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES.DLL
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll
O15 - Trusted Zone: *.msn.com
O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.upp2ono41xi9rman2.com/ff/inst.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O18 - Protocol: spinware - {B15A890F-1059-11D2-ABF9-DD1614E90B2A} - C:\PROGRAM FILES\SPINWARE\SPINWARE CONNECT\SPINWARE.DLL
O19 - User stylesheet: (file missing)

Any help would be greatly appreciated. Also, I have been having a recurring problem rebooting in which I receive an error message concerning the file HIMEM.SYS missing. I don't know if this is connected or if I could be referred to another area on this forum. In my limited research, I have read this is somehow connected to memory capacity on my computer. Thanks for the time and cheers!

12-30-2004, 01:59 AM	#1 (permalink)
uscbizman23 Registered User Join Date: Dec 2004 Posts: 16 OS: Win98	Need some help cleaning up. New user needs help! Hello to all. I tried posting my issue in another forum, but I think this is the right one. If I am sounding like a broken record to you the tech guru, I apologize. I tried searching the resolved threads to fix my problem, but I know each CPU has its own fix and I am way too green to this information to do what is right for my computer. So, here it goes: I am running on Windows 98 and using Spybot S&D for my anti Spyware protection. Like others who have posted here, I am now having pop-up window problems and slow performance to my inability to delete the CoolWWW Search files, plus I am sure many other little buggers in my CPU I have no idea about. So, to follow suit with everyone else, I downloaded HiJack this and will post my log in hope for a response (I have never run this program before): Logfile of HijackThis v1.99.0 Scan saved at 11:54:25 PM, on 12/29/04 Platform: Windows 98 SE (Win9x 4.10.2222A) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.EXE C:\WINDOWS\SYSTEM\MPREXE.EXE C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\EXPLORER.EXE C:\WINDOWS\RCCARV.EXE C:\WINDOWS\RUNDLL32.EXE C:\WINDOWS\SYSTEM\SYSTRAY.EXE C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE C:\WINDOWS\SYSTEM\KALVUKJ32.EXE C:\WINDOWS\SYSTEM\QTTASK.EXE C:\PROGRAM FILES\2WIRE WIRELESS\CLIENT MANAGER\CMTWO.EXE C:\WINDOWS\SYSTEM\WMIEXE.EXE C:\WINDOWS\SYSTEM\DDHELP.EXE C:\WINDOWS\SYSTEM\PSTORES.EXE C:\WINDOWS\DESKTOP\HIJACKTHIS.EXE R1 - HKCU\Software\Microsoft\Internet Explorer,Default_Search_URL = http://www.searchnow.ws/search/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchforit.com/searchbar R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.searchforit.com/searchbar R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchforit.com/searchbar R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchforit.com/searchbar R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.searchforit.com/searchbar R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank R3 - Default URLSearchHook is missing O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 ieautosearch O1 - Hosts: 69.20.16.183 search.netscape.com O1 - Hosts: 69.20.16.183 auto.search.msn.com O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 58.dll O4 - HKLM\..\Run: [SystemTray] SysTray.Exe O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET O4 - HKLM\..\Run: [2wSysTray] C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\rccarv.exe O4 - HKLM\..\Run: [kalvsys] C:\WINDOWS\SYSTEM\KALVUKJ32.EXE O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime O4 - Startup: 2Wire Wireless Client Manager.lnk = C:\Program Files\2Wire Wireless\Client Manager\CMTWO.EXE O4 - Startup: tiigtk.exe O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing) O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES.DLL O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES.DLL O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\PROGRAM FILES\YAHOO!\COMMON\YLOGIN.DLL O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\PROGRAM FILES\EBATES_MOEMONEYMAKER\Sy350\Tp350\scri350a.htm (file missing) (HKCU) O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system\aklsp.dll O15 - Trusted Zone: *.msn.com O16 - DPF: {0FFFFFFF-0FFF-0FFF-0FFF-0FFFFFFFFFFF} - http://www.upp2ono41xi9rman2.com/ff/inst.exe O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/loader2.ocx O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O18 - Protocol: spinware - {B15A890F-1059-11D2-ABF9-DD1614E90B2A} - C:\PROGRAM FILES\SPINWARE\SPINWARE CONNECT\SPINWARE.DLL O19 - User stylesheet: (file missing) Any help would be greatly appreciated. Also, I have been having a recurring problem rebooting in which I receive an error message concerning the file HIMEM.SYS missing. I don't know if this is connected or if I could be referred to another area on this forum. In my limited research, I have read this is somehow connected to memory capacity on my computer. Thanks for the time and cheers!