Tech Support Forum - View Single Post - Virus just won't go away...Hijack this! last resort

**Pancake** · 05-15-2008, 07:13 PM

Ok.We need to download ComboFix.exe. This will give me a better view to the files that are running and also the ones that are hidden on your computer.It may also remove some,but not all, of the infected files if found.

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. Disregard Windows Recovery Console if you have SP3 for Home and XP or are running W2k and Vista.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

When the tool is finished, it will produce a report for you. Please copy and paste the "C:\ComboFix.txt" along with a new 'HijackThis' log so that we can continue to do any further cleaning that your system may require.

Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

05-15-2008, 07:13 PM	#3 (permalink)
Pancake Security Team (ret.) Join Date: Nov 2003 Location: Victoria.Australia Posts: 7,405 OS: XP Pro SP3	Re: Virus just won't go away...Hijack this! last resort Ok.We need to download ComboFix.exe. This will give me a better view to the files that are running and also the ones that are hidden on your computer.It may also remove some,but not all, of the infected files if found. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix Please ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. Disregard Windows Recovery Console if you have SP3 for Home and XP or are running W2k and Vista. Once installed, you should see a blue screen prompt that says: The Recovery Console was successfully installed. Please continue as follows: Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. When the tool is finished, it will produce a report for you. Please copy and paste the "C:\ComboFix.txt" along with a new 'HijackThis' log so that we can continue to do any further cleaning that your system may require. Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know. __________________ Eddy Last edited by Pancake : 05-15-2008 at 07:15 PM.