Tech Support Forum - View Single Post - help please? computer wont shut down/restart and some error

**LonnyRJones** · 05-14-2008, 12:10 PM

Lets try this
Download the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301
Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility.
Locate and launch the Windows Installer CleanUp Utility on the Start menu.
From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button.
Once the application has been removed, click the Exit button to close the utility.

Only use the tool to remove programs that wont uninstall via addremove programs such as the jasc program and possibly windvd

05-14-2008, 12:10 PM	#18 (permalink)
LonnyRJones Expert Analyst, Moderator, Security Team Join Date: Sep 2006 Posts: 1,646 OS: xp	Re: help please? computer wont shut down/restart and some error Lets try this Download the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 Locate and run msicuu2.exe to install the Windows Installer CleanUp Utility. Locate and launch the Windows Installer CleanUp Utility on the Start menu. From the Windows Installer CleanUp Utility window, locate the application in the list and click the Remove button. Once the application has been removed, click the Exit button to close the utility. Only use the tool to remove programs that wont uninstall via addremove programs such as the jasc program and possibly windvd __________________ Our help is voluntary. But this site needs donations to operate.