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jmckdufc · 05-14-2008, 03:55 AM

My laptop will not boot up, when it gets to the Windows XP screen, it just sits there and then nothing.

When I boot up the laptop with a Windows disc and try and use the recovery console or perform a fresh install, I get an error message saying:-

Setup did not find any hard disk drives installed on your computer.

Make sure any hard disc drives are powered on etc etc

I have checked the drive, and it has not came lose etc, so it looks like the disc is knackered.

What I would like to know, is there any tool out there that I can use to get the data off the disc? There are files on there that I really need to recover.

Any help would be great, cheers

Oh yeah, the lapto is an Acer 5220 and I had XP Pro SP2 installed on it.

05-14-2008, 03:55 AM	#1 (permalink)
jmckdufc Registered User Join Date: Apr 2008 Posts: 27 OS: XP Pro	[SOLVED] Boot / recovery problem My laptop will not boot up, when it gets to the Windows XP screen, it just sits there and then nothing. When I boot up the laptop with a Windows disc and try and use the recovery console or perform a fresh install, I get an error message saying:- Setup did not find any hard disk drives installed on your computer. Make sure any hard disc drives are powered on etc etc I have checked the drive, and it has not came lose etc, so it looks like the disc is knackered. What I would like to know, is there any tool out there that I can use to get the data off the disc? There are files on there that I really need to recover. Any help would be great, cheers Oh yeah, the lapto is an Acer 5220 and I had XP Pro SP2 installed on it. Last edited by jmckdufc : 05-14-2008 at 03:57 AM.