It did not uninstall properly then--it's still active on your system:
Quote:
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O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
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It seems the easiest thing for you to do is uninstall Kaspersky Anti Virus. Please do so now--you cannot have more than 1 installed AV on your system at the same time.
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After you've done that, download
ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
http://www.bleepingcomputer.com/comb...o-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.
The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Once installed, you should see a blue screen prompt that says:
The Recovery Console was successfully installed.
Please continue as follows:
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New HijackThis log.