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Re: No Internet connection through a Router ...Please help
What is the exact make/model of the modem?
When connected directly to the modem and on-line, let's see this.
Hold the Windows key and press R, then type CMD to open a command prompt:
In the command prompt window that opens, type type the following command:
IPCONFIG /ALL
Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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