Hi hodge5975
We are nearly there
Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.
IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.
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1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
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Open
notepad and
carefully copy/paste
all the text in the code box below into it:
Code:
File::
C:\Users\Emma\svchost.exe
C:\Users\Emma\AppData\Local\Temp\awTJbXpP.dll
C:\Users\Emma\AppData\Local\Temp\yafjwbnu.dll
Folder::
C:\Program Files\AntiSpywareMaster
Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSServer"=-
"Host Process"=-
"cmds"=-
"44dc4bbc"=-
"BM47ef7820"=-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AntiSpywareMaster"=-
Save this as
CFScript.txt
Refering to the picture above, drag CFScript.txt into ComboFix.exe
When finished, it shall produce a log for you, C:\ComboFix.txt. Post that log in your next reply.
Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall
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Establish an internet connection & perform an online scan with Internet Explorer at
one of the following links
Answer Yes, when prompted to install an ActiveX component.
- The program will then begin downloading the latest definition files.
- Once the files have been downloaded click on NEXT
- Locate the Scan Settings button & configure to:
- Scan using the following Anti-Virus database:
- Scan Options:
- Scan Archives
- Scan Mail Bases
- Click OK & have it scan My Computer
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
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Please Run a scan with
HiJackThis and
save the log
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In your next post, please include fresh logs from:
- ComboFix.txt
- Kaspersky report
- HiJackThis
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now