Hello joolies and welcome,
This will require more than one round to properly eradicate. Please stay with me until given the 'all clear' even if symptoms seemingly abate.
Please copy this page to
Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.
It's IMPORTANT to carry out the instructions in the sequence listed below.
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Download
Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage:
http://www.bleepingcomputer.com/comb...o-use-combofix
Link 1
Link 2
**Note: It is important that it is saved directly to your desktop**
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1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are unsure how to do this, please see this link
http://www.bleepingcomputer.com/forums/topic114351.html
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Double click on
ComboFix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a new HijackThis log for further review.