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Old 05-12-2008, 02:50 PM   #4 (permalink)
johnwill
Manager, Networking Forums
 
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Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,291
OS: XP-Pro, Vista, Linux


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Re: Router error 103

You don't need any software to use a broadband router such as the one you're trying to use. Put the CD in a place where it'll never be seen again and configure this manually.

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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