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Old 05-12-2008, 08:42 AM   #8 (permalink)
Ried
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Join Date: Jan 2005
Location: Ohio
Posts: 19,119
OS: WinXP and Vista


Re: Bck/VB.XB - Virus/Trojan - Problems starting up.

Let's double check anyway. It's important to run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Using Internet Explorer, visit http://www.kaspersky.com/kos/eng/par...avwebscan.html

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.



  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
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