Tech Support Forum - View Single Post - Re: router problem: skype works but browser does not

rednetwifi · 05-12-2008, 02:05 AM

Hi
Apologies for a bad post.

Our hardware is a Thompson tcw710 cable modem DOCSIS 2.0 compliant. The hardware version is 5.0, software is ST5D.06.19. We have our own DHCP server so DHCP is disabled. We have a static ip address and RIP is disabled. We are not using any filtering and only have one port forwarding address (80 80) for HTTP. Wireless access is enabled and uses WEP64 encryption.

The Log has the following errors but I can’t associate the errors with the unit locking up as I cannot find anyway of setting the system time (any ideas, hidden menus????)

Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.

As I said previously, the modem seems to freeze out all HTTP activity but programs like Skype keep functioning ok. On occasions the modem will not accept web access, the web reply is that the modem has rejected the request. Sometimes when this happens HTTP web access is still ok and sometimes not. We had an occasion when the unit "froze" completely (no data passing at all) we power reset the unit half a dozen times but it would not restart. We switched to our backup ADSL line and reported the fault to our cable providers. When they arrived guess what ......... it was working fine. If you need more info let me know.

05-12-2008, 02:05 AM	#3 (permalink)
rednetwifi Registered User Join Date: May 2008 Posts: 2 OS: xp pro	Re: router problem: skype works but browser does not Hi Apologies for a bad post. Our hardware is a Thompson tcw710 cable modem DOCSIS 2.0 compliant. The hardware version is 5.0, software is ST5D.06.19. We have our own DHCP server so DHCP is disabled. We have a static ip address and RIP is disabled. We are not using any filtering and only have one port forwarding address (80 80) for HTTP. Wireless access is enabled and uses WEP64 encryption. The Log has the following errors but I can’t associate the errors with the unit locking up as I cannot find anyway of setting the system time (any ideas, hidden menus????) Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response. Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q... Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response. Time Not Established Critical (3) Received Response to Broadcast Maintenance Request, But no Un... Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response. Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f... Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response. As I said previously, the modem seems to freeze out all HTTP activity but programs like Skype keep functioning ok. On occasions the modem will not accept web access, the web reply is that the modem has rejected the request. Sometimes when this happens HTTP web access is still ok and sometimes not. We had an occasion when the unit "froze" completely (no data passing at all) we power reset the unit half a dozen times but it would not restart. We switched to our backup ADSL line and reported the fault to our cable providers. When they arrived guess what ......... it was working fine. If you need more info let me know.