Hi, welcome to TSF!
Sorry for the delay, helpers here are very busy,
If you still need assistance,
Download
Deckard's System Scanner to your Desktop.
Note: You must be logged onto an account with administrator privileges.
1. Close all applications and windows.
2. Double-click on
dss.exe to run it, and follow the prompts.
3. When the scan is complete, a text file will open -
main.txt.txt<<this one will be maximized and
extra.txt <<this one will be minimized.
4. Copy (
Ctrl+A then Ctrl+C) and paste (
Ctrl+V) the contents of main.txt.txt in your next reply.
6. Please copy and paste the contents of
main.txt and
extra.txt to your post.