amateur

Hi,

Looking better. We'll need to disable and reset teatimer so that it will not interfere with the fixes.

While both Tea timer and SpyBot are closed
Right click here and click save link as
Save it as resetteatimer.bat to your desktop

1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer.

Double click on resetteatimer.bat and wait for it to finish
Since it will not be needed again delete ResetTeaTimer.bat.
Turn Tea timer back on again via SpyBots tools resident page when your computer is clean.

Note: If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

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Go to My Computer> Tools> Folder Options> View>"Uncheck" Hide protected operating system files. Click Apply>OK.

** These files are hidden to stop you or anybody else accidentally removing something important.
It is advisable to hide them again after you're done. **

=================================

I need more info on some files. Please go to: VirusTotal

• On the page you'll find a "Browse" button.
  
• Next to the browse button you'll see a box to enter text.
• Please copy/paste the following in BOLD:
  
  C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3DC.tmp
  
  
• Then click the "Send File " button just below.
• This will scan the file. Please be patient.
• Once scanned, copy and paste the results in your next reply.
  
• Please repeat for the following files:
  
  
  • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD245.tmp
  • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD242.tmp
  • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1FC.tmp
  • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD1F9.tmp
  • C:\WINDOWS\SYSTEM32\DLLCACHE\OLD3.tmp
    

===================================

Using Windows Explorer (right click on Start, click on Explore), locate and delete the following file:

C:\WINDOWS\imsins.BAK

==================================

Open notepad. It must be notepad, not wordpad.
Copy and paste the text inside the code box below into notepad, including the blank line at the end. Make sure that wordwrap is turned off in notepad - click the format menu and uncheck wordwrap.
Choose file save as and set file type to all files.
Type fixreg.reg in the file name and save it to your desktop. It should look like this:

Make sure there are NO blank lines before REGEDIT4
Make sure there IS one blank line at the end of the file.

Close notepad. Make sure that all windows are closed.

Find the fixreg.reg file on your desktop.
Double click it.
It will then ask if you want the file merged to your registry.
Answer yes.

Reboot your computer.

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Go to Start>Control Panel>Add/Remove Programs and remove if Kaspersky online scanner is present prior to downloading the most up-to-date one.

Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make sure that the following are selected:
• Scan using the following Anti-Virus database:
• Standard
• Scan Options:
• Scan Archives
• Scan Mail Bases
• Click OK
• Now under select a target to scan:
• Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop in txt format.

Copy and paste that information from Kapersky in your next post.

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans for no conflicts and to speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once scan is finished remember to re-enable resident antivirus protection along with whatever antispyware app you use.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

Or use Firefox with IE-Tab plugin

================================

Please post back the VirusTotal results, a fresh HijackThis log and the Kaspersky report. Let me know how the computer is behaving now.

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