Hi,
Looking good.
I see Antivir installed now, well done.
We are getting there.
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I did the DSS scan twice, but both times it only produced the main text with no extra text? I remember that it produced the two texts the first time I ran it--but today--nope.
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That's normal. The extra log is only produced the first time it's run.
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MBAM log is from the quick scan. I would like to have the report from a full scan.
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Can you please update and run a full scan with MBAM and post the log.
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Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.- Download the latest version of Java Runtime Environment (JRE) 6 Update 6 and save it to your desktop.
- Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
- Click the "Download" button to the right.
- Select the Windows platform from the dropdown menu.
- Read the License Agreement and then check the box that says: "Accept License Agreement". Click on Continue.The page will refresh.
- Click on the link to download Windows Offline Installation and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.
- After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH Checked
- Applications and Applets
Trace and Log Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
- Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.
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I really would like to have an online scan result too. Since you're having problem scanning with Kaspersky, let's try another one.
Please download
Dr.Web CureIt to the desktop.
Disconnect this PC from the internet and close all open programs.
It's crucial that you follow this next step exactly as instructed:
Do not multi-task while the scan is running...only DrWeb can be active
- Doubleclick the drweb-cureit.exe file and Allow to run the express scan
- This will scan the files currently running in memory and when something is found, click the yes button when it asks you if you want to cure it. This is only a short scan.
- Once the short scan has finished, mark the drives that you want to scan.
- Select all drives. A red dot shows which drives have been chosen.
- Click the green arrow at the right, and the scan will start.
- Click 'Yes to all' if it asks if you want to cure/move the file.
- When the scan has finished, look if you can click next icon next to the files found:
- If so, click it and then click the next icon right below and select Move incurable as you'll see in next image:
This will move it to the %userprofile%\DoctorWeb\quarantaine-folder if it can't be cured. (this in case if we need samples)
- After selecting, in the Dr.Web CureIt menu on top, click file and choose save report list
- Save the report to your desktop. The report will be called DrWeb.csv
- Close Dr.Web Cureit.
- Reboot your computer!! Because it could be possible that files in use will be moved/deleted during reboot.
- After reboot, post the contents of the log from Dr.Web you saved previously, along with a new HijackThis log in your next reply.
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Please post the
MBAM log (full scan, not quick scan) and the
Dr.Web.csv. How is the computer running now?