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**OldGrayGary** · 05-08-2008, 11:27 PM

Hi samkidg

. . . And Welcome to the Tech Support Forums.

I would expect that your earlier calls resulted in advice to run extra malware scans -- if you haven't checked that angle yet, give it a go. If you find evidence of a serious infection, try a look at our TSF Security forums 5-Step Security Checklist --- IMPORTANT - Read This Before Posting For Malware Removal Help --- You definitely want to try to get your system as clean as possible.

I also would expect that they had you check your IE settings. You could try to set things to defaults & see if that changes your luck. You could also try using Add/Remove Programs in Control Panel to revert IE to the previous version, and then download & install the latest version compatible with your version of Windows (probably IE 5.5 or thereabouts).

Another tactic might be to install Firefox & see if it connects OK to the secure sites (if your PC isn't malware-infected, it should connect OK).

Let us know if these don't help, as there are other things you can try as well.

Best of luck!
. . . Gary

05-08-2008, 11:27 PM	#2 (permalink)
OldGrayGary Mentor, Microsoft Support Join Date: Jun 2006 Location: Woodland Hills, CA Posts: 1,979 OS: Windows 98se/2000/XP/Vista	Re: secured sites Hi samkidg . . . And Welcome to the Tech Support Forums. I would expect that your earlier calls resulted in advice to run extra malware scans -- if you haven't checked that angle yet, give it a go. If you find evidence of a serious infection, try a look at our TSF Security forums 5-Step Security Checklist --- IMPORTANT - Read This Before Posting For Malware Removal Help --- You definitely want to try to get your system as clean as possible. I also would expect that they had you check your IE settings. You could try to set things to defaults & see if that changes your luck. You could also try using Add/Remove Programs in Control Panel to revert IE to the previous version, and then download & install the latest version compatible with your version of Windows (probably IE 5.5 or thereabouts). Another tactic might be to install Firefox & see if it connects OK to the secure sites (if your PC isn't malware-infected, it should connect OK). Let us know if these don't help, as there are other things you can try as well. Best of luck! . . . Gary __________________