Hello and welcome back to TSF.
S & D Spybot's Tea Timer
Before we continue. while TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent our tools from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.
To disable Tea Timer:
- Open Spybot Search & Destroy.
- In the Mode menu click "Advanced mode" if not already selected.
- Choose "Yes" at the Warning prompt.
- Expand the "Tools" menu.
- Click "Resident".
- Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
- In the File menu click "Exit" to exit Spybot Search & Destroy.
Quote:
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When i start my computer, i can start as a mac, or a pc, and if i start as a pc, my Keyboard isin't taken in charge until the User icons appear. So i couldn't even start it in safe mode.
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To solve this issue, you would need to hook up a PS/2 keyboard instead of a USB one in order to get into safe mode.
Or another alternative you can try is to see if your computer has a setting for USB support to be handled by the BIOS instead of by the operating system. See
here for more information.
Please inform me on how it goes.
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After you manage to get access to safe mode, please continue with SDFix.
- Open the extracted SDFix folder (C:\SDFix) and double click RunThis.bat to start the script.
- Type Y to begin the cleanup process.
- It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
- Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to Clipboard ready for posting back on the forum).
- Finally paste the contents of the Report.txt back on the forum.
Logs
Please post the following logs in your next reply...
- Report.txt
- A Fresh New HijackThis Log