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dorts · 05-07-2008, 06:39 AM

Hello and welcome to TSF

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. Please stay with me until your system has been declared clean.

IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

P2P Software

P2P - I see you have P2P software ( Get-Torrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: This P2P software is malware. Please uninstall it, as it might be contributing to your current condition.

References for the risk of these programs are here,
here and here.

I would strongly recommend that you uninstall it. To uninstall this program, you can do so via Control Panel >> Add or Remove Programs.

Combofix

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

----------------------------------------------------

If ComboFix is rebooting your system, allow it to complete the reboot into Normal Mode. Do NOT interrupt the reboot to enter Safe Mode for the next step.

After ComboFix has completed....

SDFix

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum.

HijackThis Download

Next, please download HijackThis and Save it to your Desktop.

Alternate link

Double-click on the file you just downloaded.
Click on the Unzip button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post a new HijackThis log in your next reply. Do not fix anything in HijackThis since they may be harmless.

Logs

Please post the following logs in your next reply...

C:\ComboFix.txt
C:\SDFix\Report.txt
A Fresh New HijackThis Log

05-07-2008, 06:39 AM	#3 (permalink)
dorts Analyst, Security Team Join Date: Mar 2006 Location: Singapore Posts: 1,604 OS: Windows XP SP2 My System	Re: Constant window minimising/tab Hello and welcome to TSF Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. Please stay with me until your system has been declared clean. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. P2P Software P2P - I see you have P2P software ( Get-Torrent ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information. Please note: This P2P software is malware. Please uninstall it, as it might be contributing to your current condition. References for the risk of these programs are here, here and here. I would strongly recommend that you uninstall it. To uninstall this program, you can do so via Control Panel >> Add or Remove Programs. Combofix We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix Please ensure you read this guide carefully and install the Recovery Console first. The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time. Once installed, you should see a blue screen prompt that says: The Recovery Console was successfully installed. Please continue as follows: Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. Click Yes to allow ComboFix to continue scanning for malware. When the tool is finished, it will produce a report for you. ---------------------------------------------------- If ComboFix is rebooting your system, allow it to complete the reboot into Normal Mode. Do NOT interrupt the reboot to enter Safe Mode for the next step. After ComboFix has completed.... SDFix Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix) Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, the Advanced Options Menu should appear; Select the first option, to run Windows in Safe Mode, then press Enter. Choose your usual account. Open the extracted SDFix folder and double click RunThis.bat to start the script. Type Y to begin the cleanup process. It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot. Press any Key and it will restart the PC. When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons. Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to Clipboard ready for posting back on the forum). Finally paste the contents of the Report.txt back on the forum. HijackThis Download Next, please download HijackThis and Save it to your Desktop. Alternate link Double-click on the file you just downloaded. Click on the Unzip button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis Upon install, HijackThis should open for you. Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe 1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'. 2. If you don't get the intro screen, just hit Scan and then click on Save log. 3. Please post a new HijackThis log in your next reply. Do not fix anything in HijackThis since they may be harmless. Logs Please post the following logs in your next reply... C:\ComboFix.txt C:\SDFix\Report.txt A Fresh New HijackThis Log __________________ If you think TSF have helped you, please kindly donate to TSF and help keep this site free to all.