Tech Support Forum - View Single Post

gestan1 · 05-07-2008, 04:42 AM

My System WinXPHome. I deleted Ewido anti-spyware last October and installed Free AVG7.5 Anti-Spyware. I had Free AVG7.5 AntiVirus – both working fine. Now AVG advises AVG8 (which includes AV & AS) and I note that the Ewido AS program has been taken over/repackaged by AVG as their AS program.

I downloaded the Free AVG8 and tried to install but an error message reported to first uninstall Ewido!! I can find no tract of Ewido except several entries in the Registry.
I uninstalled the Free AVG7.5AV and 7.5AS and again tried to install AVG8 with same error message. So have re-installed AVG7.5 AV & AS from older back up set-up file copies and updated them. AS working now OK but AV working only partly and is not fully installed and suggestions are that the main file is too old, but I cannot now get latest copy of 7.5AV, though there do seem to be some 7.5 update ‘bin’ files at AVG that I could try.

But I really prefer to remove all traces of Ewido completely?? Should I back up the Registry and then delete all items in it referring to Ewido?

Note Hijachthis program lists item O23 refers to “C:\Program Files\ ewido anti-malware\ewidoctrl.exe (file missing)”.

Any advice to get Free AVG8 operational please.

05-07-2008, 04:42 AM	#1 (permalink)
gestan1 Registered User Join Date: May 2008 Posts: 3 OS: WinXP Home	Re: Cannot uninstall ewido security? My System WinXPHome. I deleted Ewido anti-spyware last October and installed Free AVG7.5 Anti-Spyware. I had Free AVG7.5 AntiVirus – both working fine. Now AVG advises AVG8 (which includes AV & AS) and I note that the Ewido AS program has been taken over/repackaged by AVG as their AS program. I downloaded the Free AVG8 and tried to install but an error message reported to first uninstall Ewido!! I can find no tract of Ewido except several entries in the Registry. I uninstalled the Free AVG7.5AV and 7.5AS and again tried to install AVG8 with same error message. So have re-installed AVG7.5 AV & AS from older back up set-up file copies and updated them. AS working now OK but AV working only partly and is not fully installed and suggestions are that the main file is too old, but I cannot now get latest copy of 7.5AV, though there do seem to be some 7.5 update ‘bin’ files at AVG that I could try. But I really prefer to remove all traces of Ewido completely?? Should I back up the Registry and then delete all items in it referring to Ewido? Note Hijachthis program lists item O23 refers to “C:\Program Files\ ewido anti-malware\ewidoctrl.exe (file missing)”. Any advice to get Free AVG8 operational please.