tezrh

no--the desk top doesn't stay up long enough for me to get the program up, before the whole screen disappears again.
but I just managed to get from system restore into Add or Remove Programs--yey. I have removed the web survey companion and the computer restarted. a box came up saying Exception Processing Message c0000013 Parameters 75bbbf9c 75bbbf9c 75bbbf9c