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Old 05-06-2008, 03:14 AM   #2 (permalink)
johnhook
Tech Hardware Team
 
Join Date: Apr 2008
Posts: 810
OS: MS SBS 2003 SP2


Re: umax astra 5600 scanner driver not supported for xp

ssanthoshbalaji,

Try pressing F8 before Windows starts to load, then go into Safe mode. If this works, go to Control Panel, Add/Remove programs, locate all of the UMAX software in this list and uninstall ALL those components.

Try download the XP driver for your scanner from here:

ftp://210.58.98.5/SUPPORT/scanner/PC...5650Driver.exe

Also, I'm concerned that the NTLDR missing error could have been from a virus and NOT those drivers. I would check out:

http://www.techsupportforum.com/secu...this-log-help/

Post you message there and let someone walk you through a full scan of your PC just to rule out a virus.

- John
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