Hello, Welcome to TSF
I'm nasdaq and will help you.
You are using an outdated version of HijackThis. Please uninstall from Add or Remove Programs, and then delete your current version.
Next, download
HijackThis to your desktop
This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis
Upon install, HijackThis should open for you.
Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe
1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Please post a new log with the updated version.. Do not fix anything in HijackThis since they may be harmless.
Before you post your revised HijackThis log execute this:
Familiarize yourself with this combofix tool.
http://www.bleepingcomputer.com/comb...o-use-combofix
It's IMPORTANT to carry out the instructions in the sequence listed below.
***************************************************
Download
Combofix from any of the links below, and save it to your desktop.
Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
Please Note:
1. Disconnect from the internet. Unplug the cable from the wall.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.
--------------------------------------------------------------------
Double click on
ComboFix.exe & follow the prompts.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a new HijackThis log so we can continue cleaning the system.
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall