woodss

I have tried that procedure like Johnhook is saying many times, and the old problems come back, usually a clean install clears up the problems, this is a very common problem I have seen countless times and it results in 85% updated driver and rest of the percentage is reinstalling Windows due to a corrupt print spooler.

I am not a newbie in computer servicing, I have done this for 15 years, in my service clinic.

By all means try a reinstall by completely uninstalling the drivers then reinstall if that doesnt work then take the next step of reinstalling Vista.

However the drivers that came with the printer are Windows XP drivers, which are not compatible with Windows Vista, even though the print spooler behaves in a simluar way.