Sorry just WAYYYY busy here.
If you still need help do the following.
Download Malwarebytes' Anti-Malware from
Here or
Here
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply along with the following log.
Please download
ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browser- Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser- Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click
Exit on the Main menu to close the program.
For
Technical Support, double-click the e-mail address located at the bottom of each menu.
REBOOT
Next download
OTScanIt.exe to your Desktop and double-click on it to extract the files. It will create a folder named
OTScanIt on your desktop.
- Close any open browsers.
- If your Real protection or Antivirus intervenes with OTScanIt, allow it to run.
- Open the OTScanit folder and double-click on OTScanit.exe to start the program.
(Vista users, please right click on OtScanIt.exe and select "Run as an Administrator")
- Leave all the setting to the default except as noted below
- Under the Drivers section check the box for Non Microsoft
- Under Rootkit check YES
- Under Additional Scans sections, check the following
- Reg - BotCheck
- File - Additional Folder Scan
- Now click the Run Scan button on the toolbar.
- The program will be scanning huge amounts of data so depending on your system it could take a long time to complete. Let it run unhindered until it finishes.
- When the scan is complete Notepad will open with the report file loaded in it.
- Save that notepad file
If the log is too large to post, use the
PostReply button, scroll down to the attachments section and
attach the notepad file here.