Tech Support Forum - View Single Post - My external hard drive isn't being recognized

**Deleted090308** · 05-04-2008, 04:44 AM

Welcome to TSF.

Can you see the drive in Disk management?
(Right click "My computer" > choose "Manage" > Disk Management)

If so, please do this:

Download the Windows version of TestDisk.
Unzip the downloaded file to your C: drive.
Open C:\testdisk-6.9\win > double click the "testdisk_win" icon.

The program runs in a command window and doesn't have to be installed.

Each of the steps (A, B, C etc) below corresponds to a new TestDisk window.
Use the keyboard's arrow keys to navigate.

A. At the first window, select “No Log” and press the <Enter> key.
B. Select which drive to analyse, choose “Proceed” and <Enter>.
C. Select partition type – Intel if it’s a PC then <Enter>.
D. Choose Advanced > press <Enter>.
E. Choose Boot > press <Enter>.

New screen - please post back with a screenshot.

How to post a screenshot.

05-04-2008, 04:44 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: My external hard drive isn't being recognized Welcome to TSF. Can you see the drive in Disk management? (Right click "My computer" > choose "Manage" > Disk Management) If so, please do this: Download the Windows version of TestDisk. Unzip the downloaded file to your C: drive. Open C:\testdisk-6.9\win > double click the "testdisk_win" icon. The program runs in a command window and doesn't have to be installed. Each of the steps (A, B, C etc) below corresponds to a new TestDisk window. Use the keyboard's arrow keys to navigate. A. At the first window, select “No Log” and press the <Enter> key. B. Select which drive to analyse, choose “Proceed” and <Enter>. C. Select partition type – Intel if it’s a PC then <Enter>. D. Choose Advanced > press <Enter>. E. Choose Boot > press <Enter>. New screen - please post back with a screenshot. How to post a screenshot.